How To Order
1. Exising Characters Mascots, please shop at our online store at https://www.arismascots.com.hk
1) Add the chosen mascot to your cart and process order2) After receiving your order, our sales manage will contact you confirm order while specify the payment details, shipping address and ETA.
3) After payment done, our sales team will check warehouse fisrtly, if the ordered mascots are out of stock, we will arrange mascot production which normally takes 2- 7 days
4) Our quality control team makes sure that you receive a well-made mascot by assessing its quality, the delivery can begin after it passes the check
5) The logistics team packs your order and ships it to you, tracking number will be provided. we will monitor the entire process from the beginning to the moment the order is delivered.
Online Shop: https://www.arismascots.com.hk
2. Custom Made Mascots
1) Requst Submit drawing, picture, toy or just a rough idea of the mascot you would like to custom, together with your budget, mascot measurements,material request and expected delivery time for your mascot
2）Our sales manage will contact you to discuss your requirements in further details and work out a custom quote for review and approval,
3) PayPal invoice or PI will be sent to proceed order upon request.
4) Production begin after receipt of 50% order pament.
5) Mascot design provided for approval, amendments can be done
5) Photos of created foam shape of mascot to be sent for approval, amendments can be done
6) Selected matched color from fabric swatch
7) Make mascot outfit and sent photos of finished mascot for approval, necessary revisements can be made upon request.
8) Your mascot will be ready to ship once you have approved a full photo rotation, final payment is required before your costume is shipped to you.
9) Our quality control team makes sure that you receive a well-made mascot by assessing its quality, the delivery can begin after it passes the check
10) Logistic team pack your order and ship, tracking number of package will be sent
11) We will keep you updated of package status until its delivered in good condition .
Contact us for your customized mascot quote!